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Documentation And How To - DEBUG - Blank Pages After Upgrading



Zuker [ Thu 05 Apr, 2007 15:45 ]
Post subject: DEBUG - Blank Pages After Upgrading
If you are experiencing problems after Icy Phoenix installation, the problem could be related to one or a combination of the following:

  • Corrupted files
  • Wrong CHMOD
  • Overwritten includes/DEF_ files with empty ones
  • Corrupted THEMES table
  • Corrupted Cache


First of all make a full site backup, and then you can try one or more of the following:

  • Reuploading all files (pay attention to not replace anything you may need and always make a backup first)
  • Replacing includes/DEF_ files with fresh ones
  • Applying correct CHMOD permissions
  • Synchronizing FORUMS
  • Uninstalling all styles and install them from scratch (empty themes table and manually add Ice style)
  • Empty the CACHE folder (delete all files but .htaccess and index.html)
  • Optimizing and Repairing DB (usually via phpMyAdmin)


Try to have a look at this as well: http://www.icyphoenix.com/viewtopic.php?t=1520

There is only one problem... if is the DEF_AUTH being corrupted... then the only solution is to reset the AUTH table. This can happen when upgrading from some old phpBB version with corrupted AUTH table or with some incorrectly deleted users.


Mighty Gorgon [ Sun 08 Apr, 2007 11:21 ]
Post subject: Re: Blank Pages After Upgrading
I've edited a bit your post.

If anyone is still having problems with blank pages after having performed all of these, please post in the support forum.


TGD [ Tue 22 May, 2007 15:28 ]
Post subject: Re: Blank Pages After Upgrading
I had same problem. Try to edit Function_categories_hierarchy.php

define("CACHE_TREE", True)

in


//define("CACHE_TREE", True)


good luck!


Mighty Gorgon [ Fri 25 May, 2007 01:44 ]
Post subject: Re: Blank Pages After Upgrading
TGD wrote: [View Post]
I had same problem. Try to edit Function_categories_hierarchy.php

define("CACHE_TREE", True)

in


//define("CACHE_TREE", True)


good luck!

That is not the good way to solve this issue.

Sometimes this problem is related to wrong CHMOD permissions, corrupted forums and categories tables, corrupted auth table.

In Icy Phoenix forums are cached two times, so another kind of cache is used when CACHE_TREE is disabled... but CACHE_TREE is more fast, so you should at least try to understand why it is not working.


Lucky [ Sun 24 Jun, 2007 12:42 ]
Post subject: Re: Blank Pages After Upgrading
Zuker wrote: [View Post]


There is only one problem... if is the DEF_AUTH being corrupted... then the only solution is to reset the AUTH table. This can happen when upgrading from some old phpBB version with corrupted AUTH table or with some incorrectly deleted users.


How can I reset the AUTH table ???

I have updated my XS 058 to IP but still to have blank page where the internet explorer says that is impossible view the page ...


Mighty Gorgon [ Wed 27 Jun, 2007 01:26 ]
Post subject: Re: Blank Pages After Upgrading
You can reset it via phpMyAdmin... but please, make sure you have double backup before proceeding, because this cannot be undone.


Mighty Gorgon [ Sun 23 Sep, 2007 10:55 ]
Post subject: Re: Blank Pages After Upgrading
I've edited the first post a bit.


Vortex [ Tue 30 Oct, 2007 10:00 ]
Post subject: Re: Blank Pages After Upgrading
Zuker wrote: [View Post]

[*]Replacing includes/DEF_ files with fresh ones



This helped a lot, thanks ^^


Mighty Gorgon [ Thu 01 Nov, 2007 22:23 ]
Post subject: Re: Blank Pages After Upgrading
I've created today an extra function to fix this via adm/erc.php.

You'll have it in future versions.


Zuker [ Thu 01 Nov, 2007 23:08 ]
Post subject: Re: Blank Pages After Upgrading
Mighty Gorgon wrote: [View Post]
I've created today an extra function to fix this via adm/erc.php.

You'll have it in future versions.


it was on xs that function, right? i mean in extreme styles


schweigen [ Sun 04 Nov, 2007 15:02 ]
Post subject: Re: Blank Pages After Upgrading
I have updated from phpBB XS to IP 1.1.0.15 and now i have problems seeing forum as loged in user. Some pages are blank in Firefox. IE says that the page can not be displayed (HTTP 500 Internal Server Error). When i'm not loged in, the forum is shown correctly.

I've done all this things, but without changes:
Quote:

* Reuploading all files (pay attention to not replace anything you may need and always make a backup first)
* Replacing includes/DEF_ files with fresh ones
* Applying correct CHMOD permissions
* Synchronizing FORUMS
* Uninstalling all styles and install them from scratch (empty themes table and manually add Ice style)
* Empty the CACHE folder (delete all files but .htaccess and index.html)
* Optimizing and Repairing DB (usually via phpMyAdmin)


Does anyone know, how to fix this problem? THX


Mighty Gorgon [ Mon 05 Nov, 2007 00:27 ]
Post subject: Re: Blank Pages After Upgrading
Zuker wrote: [View Post]
Mighty Gorgon wrote: [View Post]
I've created today an extra function to fix this via adm/erc.php.

You'll have it in future versions.


it was on xs that function, right? i mean in extreme styles

No DB Maintenance.

schweigen wrote: [View Post]
I have updated from phpBB XS to IP 1.1.0.15 and now i have problems seeing forum as loged in user. Some pages are blank in Firefox. IE says that the page can not be displayed (HTTP 500 Internal Server Error). When i'm not loged in, the forum is shown correctly.

I've done all this things, but without changes:
Quote:

* Reuploading all files (pay attention to not replace anything you may need and always make a backup first)
* Replacing includes/DEF_ files with fresh ones
* Applying correct CHMOD permissions
* Synchronizing FORUMS
* Uninstalling all styles and install them from scratch (empty themes table and manually add Ice style)
* Empty the CACHE folder (delete all files but .htaccess and index.html)
* Optimizing and Repairing DB (usually via phpMyAdmin)


Does anyone know, how to fix this problem? THX

Can you show us some links with this error? It may be related to HTACCESS not processed correctly by your server. Try to remove those in files, and subfolders.


schweigen [ Fri 09 Nov, 2007 20:23 ]
Post subject: Re: Blank Pages After Upgrading
I've deleted HTACCESS files. No changes.
Then I have installed IC again, on my local machine and then I had copied old tables (phpbb_config, phpbb_users, phpbb_categiries, phpbb_forums, phpbb_posts....) into fresh database. Now, it seems that white pages problem is solved for all users but I can't see Administration-Panel:

screen


Mighty Gorgon [ Sat 10 Nov, 2007 19:29 ]
Post subject: Re: Blank Pages After Upgrading
That is really strange...

As soon as I have the time to pack it, I will release an updated version which should avoid blank pages... and if they occurs you should be able to reset them with a recovery function.

Please a little bit of patience, and I hope you will be able to use your Icy Phoenix.


schweigen [ Mon 12 Nov, 2007 19:35 ]
Post subject: Re: Blank Pages After Upgrading
ok, thank you




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