Icy Phoenix

Old Support Topics - Help - Users Getting Registration Issues

darkone [ Fri 13 Jul, 2007 23:15 ]
Post subject: Help - Users Getting Registration Issues

Hi Everyone

The only thing that seems to plague me with ICY is user registration. People are either getting CrackerTracker errors or seeing

Quote:

You have exceeded the number of registration attempts for this session. Please try again later

I have eliminated all extra profile questions which seemed to be a big issue for me. But how do I solve the above issue? I have looked everywhere in the ACP for something that might remedy this and I cannot find anything. What keeps this data to tell the user he has exceeded registration attempts? He says he has been trying for a week.

I just want to make registration painless and is there a way to just remove CrackerTracker from all registration processes? I have no clue how many users are probably seeing this issue and are turned away and I don't even know about the issue until someone let's me know.

Any help would be appreciated. Thx.

-D1-

omarska [ Sat 14 Jul, 2007 02:58 ]
Post subject: Re: Help - Users Getting Registration Issues

ACP->Cracker Tracker->Settings->Registration Protection System.

darkone [ Sat 14 Jul, 2007 03:37 ]
Post subject: Re: Help - Users Getting Registration Issues

I have had all that deactivated on the Registration Protection System. People still seem to get CT errors or the type of error I listed above. I just want to make sure I have no problems getting people registered and just want to disable anything that may prevent them.

omarska [ Sat 14 Jul, 2007 11:38 ]
Post subject: Re: Help - Users Getting Registration Issues

Try this:
OPEN /ctracker/engines/ct_security.php
FIND

Code: [Hide] [Select]

define('CT_DEBUG_MODE', false);

//define('CT_DEBUG_MODE', true);

REPLACE WITH

Code: [Hide] [Select]

//define('CT_DEBUG_MODE', false);

define('CT_DEBUG_MODE', true);

Don't pay attention to the message that appears in the header, this is temporary state. Now go and try to register (or whatever causes ctracker errors).
After you invoke ctracker error, open /ctracker/logfiles/logfile_debug_mode.txt, and there should be an explanation of problem and suggestion for fixing it.
At the end, undo the ct_security.php changes above, and you should be back in normal.

Hope this helps.

darkone [ Mon 16 Jul, 2007 13:10 ]
Post subject: Re: Help - Users Getting Registration Issues

Thanks I will let it run a week or so in this mode and see what I can find. Thx.