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SOLVED Icy Phoenix Spain - Blank page after update

Tags And Keywords: after, blank, icy, page, phoenix, update

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ThE KuKa
Quote
Posts: 489 Location: Sabadell
Mon 30 Jul, 2012 17:59
Subject: Icy Phoenix Spain - Blank page after update
Icy Phoenix Spain - Blank page after update Upgrade from IP 1.3.0.53 or above to Icy Phoenix 2.0

Searching and read some topics:
http://www.icyphoenix.com/viewtopic.php?f=4&t=1514
http://www.icyphoenix.com/viewtopic.php?t=1520
Etc.

/cache/ folder clear
ANALYZE, REPAIR y OPTIMIZE tables.
Do not know what else... :oops:

Regards.

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Informpro
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Posts: 1110
Mon 30 Jul, 2012 19:07
Subject: Re: Icy Phoenix Spain - Blank Page After Update
Hi,

do you have access to any error log ?

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Mighty Gorgon
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Posts: 7192 Location: Borgo San Michele
Mon 30 Jul, 2012 20:33
Subject: Re: Icy Phoenix Spain - Blank page after update
Hi, can you tell which step you performed before the site went blank?

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ThE KuKa
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Posts: 489 Location: Sabadell
Mon 30 Jul, 2012 20:50
Subject: Re: Icy Phoenix Spain - Blank page after update
No errors, only blank page, into folder /logs/ all files blank (no text, no errors) :?

Step 18 Luca
Quote:
Run install/install.php since you need to run Add Uploaded Images To DB (Upgrading from Icy Phoenix 1.3 or above) to add all uploaded images to DB (i.e. http://www.mysite.com/ip/install/install.php).

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Mighty Gorgon
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Posts: 7192 Location: Borgo San Michele
Mon 30 Jul, 2012 21:07
Subject: Re: Icy Phoenix Spain - Blank page after update
Try to run again this: database_update.php?mode=update_13053.

Then try to rename install into install2 for example and then run again install2/install.php

Let me know if it works.

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ThE KuKa
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Posts: 489 Location: Sabadell
Mon 30 Jul, 2012 23:19
Subject: Re: Icy Phoenix Spain - Blank page after update
This part, works fine.
Mighty Gorgon wrote: [View Post]
Try to run again this: database_update.php?mode=update_13053.

This part not work, blank page, and blank page index, portal, ACP, etc.
Mighty Gorgon wrote: [View Post]
Then try to rename install into install2 for example and then run again install2/install.php

:doc:

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Mighty Gorgon
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Posts: 7192 Location: Borgo San Michele
Tue 31 Jul, 2012 09:18
Subject: Re: Icy Phoenix Spain - Blank page after update
Very strange, you should try to debug step by step to understand what's wrong... just as a test, can you try to perform a clean install on the same server?

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Joshua203
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Posts: 1754 Location: Earth, Europe, the Netherlands, Rotterdam
Tue 31 Jul, 2012 10:10
Subject: Re: Icy Phoenix Spain - Blank page after update
Maybe this will help a bit?

First time I hit the spanish portal page I got this error:
Code: [Download] [Hide] [Select]
SQL ERROR [ mysql4 ]

Unknown column 'url' in 'field list' [1054]

SQL

SELECT url FROM minerva_referers WHERE url = 'http://www.icyphoenix.com/forum.php' AND t_url = 'index.php' LIMIT 1

BACKTRACE


FILE: includes/db/mysql.php
LINE: 295
CALL: sql_db->sql_error()

FILE: includes/sessions.php
LINE: 1405
CALL: sql_db->sql_query()

FILE: includes/sessions.php
LINE: 434
CALL: session->process_referer()

FILE: includes/sessions.php
LINE: 316
CALL: session->session_create()

FILE: includes/new_page_common.php
LINE: 43
CALL: session->session_begin()

FILE: index.php
LINE: 17
CALL: include('includes/new_page_common.php')


after this I hit forum and all pages went blank

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ThE KuKa
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Posts: 489 Location: Sabadell
Tue 31 Jul, 2012 10:38
Subject: Re: Icy Phoenix Spain - Blank page after update
@ MG - Uploading new Icy Test (in other folder)

@ Joshua - Thanks, I'm review schema SQL

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m740
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Posts: 84 Location: Mollet del Valles, Catalonia, Spain
Tue 31 Jul, 2012 11:41
Subject: Re: Icy Phoenix Spain - Blank Page After Update
The problem is the Spanish translation of install.php

Do not click on upgrade from 1.3 to 2.0


"Run install / install.php since you need to run Add Images Uploaded To DB (Upgrading from Icy Phoenix 1.3 or above)"

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ThE KuKa
Quote
Posts: 489 Location: Sabadell
Tue 31 Jul, 2012 12:38
Subject: Re: Icy Phoenix Spain - Blank page after update
@ MG - New Icy Phoenix Test works fine.

Other error Icy Phoenix Spain:
Quote:
SQL ERROR [ mysql4 ]

You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 9 [1064]

SQL

SELECT t.topic_id, t.topic_title, t.topic_last_post_id, t.forum_id, p.post_id, p.poster_id, p.post_time, u.user_id, u.username, u.user_active, u.user_color FROM minerva_topics AS t, minerva_posts AS p, minerva_users AS u WHERE t.forum_id NOT IN (2,7,9,10,11,20,36,41,44,59,60,69,70,71,72,73,74,82,83,84,85,86,87,88,89,90,91,92,93,94,95,96) AND t.topic_status <> 2 AND p.post_id = t.topic_last_post_id AND p.poster_id = u.user_id AND t.topic_time <= 1343725485 ORDER BY p.post_time DESC LIMIT

BACKTRACE

FILE: includes/db/mysql.php
LINE: 295
CALL: sql_db->sql_error()

FILE: blocks/recent_topics.php
LINE: 45
CALL: sql_db->sql_query()

FILE: blocks/recent_topics.php
LINE: 85
CALL: cms_block_recent_topics()

FILE: includes/class_cms.php
LINE: 385
CALL: include('blocks/recent_topics.php')

FILE: includes/new_page_common.php
LINE: 189
CALL: ip_cms->cms_parse_blocks()

FILE: index.php
LINE: 17
CALL: include('includes/new_page_common.php')

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Informpro
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Posts: 1110
Tue 31 Jul, 2012 14:11
Subject: Re: Icy Phoenix Spain - Blank Page After Update
The query is missing LIMIT's parameter.
Here is the code :
Code: [Download] [Hide]
  1. LIMIT " . $cms_config_vars['md_num_recent_topics'][$block_id]; 

So it looks like this bloc isn't configured
You can either config it (if you put the block only on a few pages, you can probably access the cms admin. You can also delete the block.
You can do that to fix it for now

OPEN
Code: [Download] [Hide]
  1. blocks/recent_topics.php 

FIND
Code: [Download] [Hide]
  1. LIMIT " . $cms_config_vars['md_num_recent_topics'][$block_id]; 

REPLACE WITH
Code: [Download] [Hide]
  1. LIMIT " . isset($cms_config_vars['md_num_recent_topics'][$block_id]) ? $cms_config_vars['md_num_recent_topics'][$block_id] : 1; 

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ThE KuKa
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Posts: 489 Location: Sabadell
Tue 31 Jul, 2012 14:38
Subject: Re: Icy Phoenix Spain - Blank page after update
Blank page again... :?

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ThE KuKa
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Posts: 489 Location: Sabadell
Tue 31 Jul, 2012 16:08
Subject: Re: Icy Phoenix Spain - Blank page after update
Restore DB and repeat... :x

Go KuKa Go!!! :mrgreen:

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ThE KuKa
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Posts: 489 Location: Sabadell
Tue 31 Jul, 2012 16:24
Subject: Re: Icy Phoenix Spain - Blank page after update
DB Restored.
Step 7, 8 and 9 perfect.
Step 10 = Blank page on my site. :cry:

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